If you’re asking yourself, “Why is my GPS not working on my Fitbit?” you’re in the right place. This comprehensive guide aims to explore the various reasons behind GPS malfunctions in Fitbit devices and provides effective troubleshooting steps.
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Step 1: Checking GPS Signal
Before diving into deeper troubleshooting methods, it’s crucial to ensure that your Fitbit device has a strong GPS signal. To do this, go to the ‘Exercise’ app and look for the GPS icon. If it’s gray, the GPS signal is weak or not connected. If it’s green, your GPS is active and strong.
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Step 2: Updating Fitbit Software
Outdated software can cause GPS problems. Make sure your Fitbit app and device firmware are updated. To update, open the Fitbit app, go to ‘Device’ > ‘Update Available’ and follow the instructions.
Step 3: Reconnecting to Your Smartphone
If the GPS is still not working, try disconnecting and reconnecting your Fitbit to your smartphone. Go to ‘Bluetooth Settings’ on your phone and ‘Forget’ the Fitbit device. Then reconnect by following the standard pairing process.
Step 4: Factory Reset
As a last resort, you may need to perform a factory reset. Please note that this will erase all data on your device. To reset, go to ‘Settings’ on your Fitbit > ‘About’ > ‘Factory Reset.’
Step 5: Contacting Fitbit Support
If all else fails, your best bet is to contact Fitbit’s customer service for professional assistance.
Source: Fitbit Official Support
Why Is My GPS Not Working on My Fitbit? Conclusion
Fixing a GPS issue on a Fitbit device can be daunting, but by following these step-by-step procedures, you should be able to resolve the problem and continue tracking your activities efficiently.