If you’ve encountered the frustrating issue where the GPS will not be turned on Fitbit, you’re in the right place. This comprehensive guide will take you step-by-step through various troubleshooting methods to resolve this problem, whether you’re a tech-savvy user or a complete novice.
Check Basic Requirements
The first thing to remember is that not all Fitbit models come with GPS capabilities. Also, keep in mind that using GPS features consumes more battery power than other functions. Therefore, checking these basic requirements should be your first step if the GPS will not be turned on your Fitbit.
- Firstly, ensure you have a Fitbit model that actually supports GPS. You can find this information on the Fitbit website or your device’s manual.
- Secondly, make sure your device battery is charged to at least 20-25%. GPS is a feature that can rapidly drain battery life, and some devices automatically disable it to conserve energy.
Update Fitbit App
An outdated Fitbit app can be the source of many issues, including why the GPS will not be turned on your Fitbit. Developers continually update apps to fix bugs and improve compatibility, so keeping your app updated is essential.
- Open your device’s app store—this would be the App Store for iPhones or Google Play Store for Android devices.
- Type ‘Fitbit’ into the search bar.
- If an ‘Update’ button appears next to the app, tap it to update the app. If only ‘Open’ appears, your app is already up to date.
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Check Phone Settings
Another common reason why the GPS will not be turned on your Fitbit is incorrect settings on your smartphone. Fitbit devices often rely on the phone’s settings for features like GPS.
- Ensure Bluetooth is activated on your phone.
- Verify that Location Services are enabled and set to ‘Always’ for the Fitbit app.
Reboot Your Device
It might sound too simple, but a basic reboot can resolve a multitude of issues. If the GPS will not be turned on your Fitbit, a simple reboot can refresh the system and potentially solve the problem.
- Press and hold the button(s) on your Fitbit device for about 10 seconds.
- Once you see the Fitbit logo appear on the screen, release the button(s).
- Wait for the device to restart, and then check if the GPS is functioning.
If you’ve reached this stage, it likely means that you’ve exhausted all other options for troubleshooting why the GPS will not be turned on your Fitbit.
As a last resort, performing a factory reset can resolve the issue by restoring the device to its original settings. However, it’s important to note that this process will completely erase all data stored on your device, including activities, alarms, and personalized settings. Therefore, you should only proceed with a factory reset after you’ve backed up any critical data.
How to Backup Data
Before proceeding with the factory reset, you should back up your Fitbit data to your Fitbit account via the Fitbit app. Follow these steps:
- Open the Fitbit app on your smartphone.
- Make sure your Fitbit device is connected and sync to upload all recent data.
- Your data will be stored in your Fitbit account and can be accessed later, even after the factory reset.
Steps to Perform Factory Reset
The steps to perform a factory reset may differ depending on the Fitbit model you own. Generally, the process involves the following steps:
- Go to the ‘Settings’ menu on your Fitbit device.
- Scroll down to find ‘About’ and tap on it.
- In the ‘About’ section, you’ll find the ‘Factory Reset’ or ‘Clear User Data’ option.
- Confirm that you want to proceed with the factory reset.
- The device will restart, and it may take a few minutes for the process to complete.
- Once done, you’ll need to set up your Fitbit as if it were a new device.
Contact Fitbit Support
If you have exhausted all these steps and the GPS still will not be turned on your Fitbit, it might be time to contact Fitbit Support for professional assistance. They can guide you through additional troubleshooting steps or arrange for a replacement if your device is under warranty.
Even after contacting Fitbit Support, you may need to practice some patience. While you wait for a reply, here are a few additional tips you might consider:
- Try disconnecting and reconnecting your Fitbit device from your phone.
- Check for third-party apps that might be affecting GPS functionality.
- Test the GPS functionality in different locations to rule out the issue being linked to poor satellite visibility.
GPS Will Not Be Turned On Fitbit: Conclusion
If you’ve followed this guide but still find that the GPS will not be turned on your Fitbit, rest assured that you’ve done everything you can short of sending it in for professional evaluation or replacement. Remember, technology is wonderful when it works and incredibly frustrating when it doesn’t. You’re not alone in this, and help is available.