If you’re wondering what to do when GPS is not working, you’re not alone. GPS issues are common and can be incredibly frustrating, especially when you’re trying to navigate to a new location. This guide provides a comprehensive, step-by-step breakdown to help you resolve these issues quickly and efficiently.

Check Your Settings
If you’re asking yourself what to do if my GPS is not working, the first thing you should do is examine your settings. Incorrect settings are one of the most common reasons GPS fails to work as expected.
Most devices have multiple location modes, and for best accuracy, you’ll want to make sure you’re using “High Accuracy” mode.
For Android:
- Go to “Settings”
- Tap “Location”
- Select “Mode”
- Choose “High Accuracy”
For iOS:
- Go to “Settings”
- Tap “Privacy”
- Select “Location Services”
- Ensure “Location Services” is toggled on
Update the GPS App
Software updates frequently include fixes for bugs and improvements to performance. If you are facing GPS issues, it’s a good idea to make sure your app is up to date. Outdated versions of software may have bugs or may not be fully compatible with the current versions of operating systems.
To update your GPS app:
- Open your device’s app store
- Search for the GPS app you’re using
- If an update is available, tap “Update”
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Reboot Your Device
Rebooting or restarting your device can help clear minor software glitches and memory cache that could be affecting your GPS. Even if you’ve already tried this, it’s often worth doing after making other changes, like updating your app or adjusting your settings.
To reboot your device:
- Press and hold the power button
- Select “Restart” or “Reboot”
Clear Cache and Data
Stored cache and data could be causing your GPS to malfunction. Cache files are created to store temporary data that helps apps run more efficiently, but these files can become corrupted. Clearing the cache and data can often solve problems related to malfunctioning apps.
To clear cache on Android:
- Go to “Settings”
- Tap “Apps”
- Choose the GPS app you’re using
- Tap “Storage”
- Tap “Clear Cache”
Check for Interferences
Electronic and physical obstructions can interfere with the GPS signal. Ensure that your device has a clear view of the sky and that you’re not near electronic devices emitting strong radio frequencies. Sometimes even the case of your phone could cause interference.
Test with Another GPS App
If you’re still having problems, consider downloading another GPS app to see if the issue is isolated to the app you’ve been using. For instance, if you’ve been using Google Maps, try downloading Waze or another reliable GPS app to determine if the issue persists.
Contact Customer Support
If you’ve gone through all of these steps and your GPS is still not working, it’s time to consult with professionals. Contact the customer support team for your device or app. They can guide you through more advanced troubleshooting steps or identify if your issue requires a repair.
Source: Garmin Support
What to Do When GPS is Not Working: Common Mistakes to Avoid
While attempting to fix GPS issues, people often make some common mistakes that can worsen the problem. For example, repeatedly toggling the GPS on and off in quick succession can sometimes cause software glitches. Be patient when you’re trying to fix the issue.
Here are some common mistakes to avoid:
- Not checking for software updates
- Ignoring physical obstructions and interferences
- Mishandling the settings and causing more confusion
What to Do When GPS is Not Working: Frequently Asked Questions
This section answers some frequently asked questions that can help you gain a better understanding of GPS functionality and common troubleshooting practices.
- Why is my GPS showing an incorrect location?
Your GPS might show an incorrect location due to poor signal quality or obstructions like tall buildings. - How do I improve GPS signal?
Ensure that you’re in an open space and away from electronics that could interfere with the GPS signal.
What to Do When GPS is Not Working: Conclusion
GPS technology has become an indispensable part of our daily lives, assisting us in everything from navigation to location-based services. When it fails, it can be both frustrating and inconvenient. This article aimed to provide you with a comprehensive, step-by-step guide on what to do when GPS is not working.
By following these methods, you should be well-equipped to diagnose and potentially solve the majority of common GPS issues. If all else fails, seeking professional assistance may be the final step to restoring your GPS to full functionality.