How to Fix NIU GPS Not Working: In 3 Easy Steps

If you’re facing a situation where you find your NIU GPS not working, it can be both frustrating and concerning, especially if you rely on the GPS for navigation. Fortunately, this detailed guide is designed to walk you through the troubleshooting process step-by-step.

niu gps not working

1. Check the Connections

Before you jump into complex diagnostics, it’s crucial to start with the basics. A loose or disconnected wire could be the root cause of your NIU GPS not working. Let’s start by making sure all hardware connections are secure.

  • Firstly, park your scooter in a safe location and open the seat compartment. This is generally where you’ll find the GPS module.
  • Inspect the GPS module and its adjacent areas for any loose or disconnected wires.
  • If you notice any such issues, reattach the wires securely.
  • If any of the wires appear damaged, they may need to be replaced.

If the connections all look good but the issue persists, you may need to explore other solutions.

2. Update the Software

Software glitches are a common reason for GPS malfunctioning. In many cases, updating the scooter’s software can resolve the issue.

  • Connect your scooter to the NIU mobile app. Ensure your phone’s Bluetooth is on, and your scooter is in close range.
  • Once connected, go to the ‘Updates’ section within the app.
  • If you see that an update is available, download and install it. Follow the on-screen instructions carefully.
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After updating, it’s advisable to test the GPS functionality to confirm if the issue is resolved.

Click here for more articles like this one – GPS Problems: Your Complete Guide to Common Issues and Solutions

3. Perform a Hard Reset

If your NIU GPS is still not working after checking the connections and updating the software, a hard reset can serve as a more robust solution. A hard reset will restore all the settings of your scooter to their original factory conditions. While this action is usually very effective for resolving software glitches, including GPS issues, it’s essential to exercise caution as it can wipe out all your custom settings.


Before you proceed with the hard reset, make sure your scooter’s battery level is above 50% to prevent any interruption during the process. Also, make a note of any customized settings you have made to the scooter, so you can reconfigure them later.

Step-by-Step Procedure

  • Step 1: Park your scooter in a safe area and switch off the ignition to ensure it is completely off.
  • Step 2: Locate the ‘Power’ and ‘Mode’ buttons on your scooter. These buttons are usually found on the handlebar.
  • Step 3: Press and hold both the ‘Power’ and ‘Mode’ buttons at the same time. Keep them pressed for approximately 10 seconds.
  • Step 4: After holding the buttons for about 10 seconds, release them. You may notice that the scooter’s lights flash or hear a beep, indicating that the hard reset was successful.
  • Step 5: Restart your scooter by turning on the ignition.
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Post-Reset Actions

After successfully performing the hard reset, revisit the settings to confirm they have reverted to their default state. At this point, you should also test the GPS functionality to see if it is working as expected. If the issue persists, you may be dealing with a more complex problem that requires professional intervention.

Precautions: A hard reset should be seen as a last resort and not as a first response to the issue. Use this option only after other troubleshooting steps have failed.

4. Contact NIU Support

If you’ve tried all the above steps and the NIU GPS is still not working, it’s time to seek professional assistance. Luckily, NIU has a dedicated customer support team that can help diagnose and resolve the issue.

  • Visit the NIU Support Page to find various ways to get in touch.
  • You can fill out a contact form detailing your issue, or opt to call the helpline for more immediate assistance.

When contacting NIU, make sure to provide them with all the details of the issue and the steps you’ve already taken. This will expedite the troubleshooting process.

Conclusion: NIU GPS Not Working

Experiencing issues with your NIU GPS not working can be quite stressful, especially when you depend on it for navigation. However, by following these detailed troubleshooting steps, you stand a good chance of resolving the issue yourself.

Always start with basic checks like ensuring connections are secure before moving to more advanced steps like software updates and resets. If all else fails, don’t hesitate to reach out to NIU’s customer support for professional assistance.

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